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 Arcade Games 
History
 Emulators 
M.A.M.E.
 
D O C U M E N T A T I O N
   Help about Controls
 • Quick access to the most common controllers.
    The ones that allow you to play the majority of the games.

 • Detailed explanations about each specific type of controls.
    With full list of the games that require them.
Click here
   Frequently Asked Questions

PAYMENT - SHIPPING - WARRANTY


HOW TO USE - TECHNICAL QUESTIONS


EMULATION - GAMES


PRODUCTS
 
PAYMENT - SHIPPING - WARRANTY

What forms of payment are accepted?

We accept Visa/Mastercard, PayPal, Money Order, Check and Money Transfer.

Will my payment be secure?

Yes 100%. All information is encrypted and is never shared.

Are international orders possible?

Yes, we are located both in Europe and in America and we cover the entire world.

How long does it take before shipping?

We usually ship in 1-2 days, but for special orders allow 1-3 weeks.

Where do your products ship from?

It can be United States (CA) or Europe (France) regarding your address to get the shortest delivery time.

Can I track my order?

Yes, you have an 'Order Status' link at the top right of the site.

What is the warranty?

One full year warranty on all our products.

 
HOW TO USE - TECHNICAL QUESTIONS

Drivers need to be installed?

No.

Can I remap the buttons, is it programmable?

Yes, use your adapter's compatible program that is available in the download section.

What are these adapters for?

They are NECESSARY for the controllers to work.
We install an encoder inside the controllers or inside an external box that we call an Adapter.
Each time you get a new controller you don't have to pay the extra cost for the Encoder.
Adapters allow the controls to be daisy chained, offering the use of unlimited kind of controllers.

Can I hide the adapter?

If you use a Docking Station you can put the adapter in the top part of it in a dedicated room.

2 or more optical controls don't work at the same time?

You need to use a specific version of MAME called MAME ANALOG+, it allows you to play with several Spinners, Trackballs or Steering Wheels at the same time (+ more features).
It is available in our download section.

 
EMULATION - GAMES

Your database only contains half of the emulated games?

There are around 5000 games emulated right now including all clones. We only list the original games.

What games are playable with your controllers?

It really depends on the controller you use, check our games database for exact numbers.

How can I use your games database?

It is intended to help you with your buying:
1) It finds the kind of controls that is used for a specific game and tells you what WESTCONTROLS controller to buy.
2) It gives you a full list of games that are compatible with a specific controller.

 
PRODUCTS

Are your controllers USB compatible?

Yes.

Can I use Console Gaming Systems with your controllers?

Not right now... All our products use an external decoder to work and only models for PC and Mac are available. But, more are coming soon...

Why are there so many different controllers?

Because some games need a specific controller to work. There is NO universal controller that allows you to play everything.

What's the main difference between you and your competitors?

We are cuter, smarter and richer... no, seriously it is a question of concept.
We do not believe in huge control panels with tons of controls everywhere because some are hardly reachable and make the game play tiring and inaccurate.

With such prices you must deal with quality?

We only use the best parts in the gaming industry, exactly the same that are used in real arcade control panels. Our products are designed for serious gamers, we do not use cheap parts from Eastern Asia.

Docking Stations... what for?

This is the best solution to be able to play all kind of games using only one control panel.
Fantastic when used with a cabinet: plug and unplug the type of control you need.
In seconds swap from enjoying a 4 simultaneous player '8-way' game to a 3 simultaneous player 'driving' game.
There is just no limit as long as you own all different types of controls, and we provide almost all of them.


 
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